Orders may be placed by phone, fax or email.
Orders received by 3:00 pm CST are eligible
for shipment the following business day. To
expedite the order process, please have your
customer number and credit card information
available when placing your order.
First time customers: When placing
your first order, please allow extra time
for your Sales Representative to verify your
account information. You will be issued a
Customer Account Number that can be used for
future orders. Please note that some
restrictions apply to COD shipments, ask
your Sales Representative for details.
Occasionally an item may be out of stock due
to unexpected demand. You will be notified
if an item is unavailable at the time the
order is placed; all available items will
ship within 72 hours. Inti Utama Sehat will
waive additional Ground shipping charges and
ship the backordered item(s) when available.
Major equipment is exempted from this
Method of Payment
For your convenience, we accept the
following methods of payment: Visa,
MasterCard, Discover Card, cashiers check,
certified check, money order or wire
transfer to our account. Personal checks are
accepted but may be held up to 10 days for
processing. All checks returned due to
insufficient funds will be assessed a $25.00
return check fee.
All products are warranted for repair or
replacement against defects according to
Manufacturer's Warranty when used for
intended purposes. Product warranties may
vary. Inti Utama Sehat agrees to repair or
replace all products under warranty in a
timely manner and return to you at no
charge. Inti Utama Sehat is not responsible
for freight charges incurred during return
to Inti Utama Sehat for return or repair.
All sales are final and no unauthorized
returns will be accepted. All authorized
returns are subject to a 20% restocking fee.
To inquire about further warranty
information or returns please contact our
Customer Service Department at 800.445.8418
Questions or concerns regarding orders can
be directed to our Customer Service
Department at (+62 31 5914615) between 8:00
am and 5:30 pm CST Monday through Friday.
Damaged shipments should be noted at the
time of delivery and reported to Inti Utama
Sehat's Customer Service Department within
24 hours of receipt. Order discrepancies
(incorrect or missing items, shortages) must
be reported to the Customer Service
Department with in 72 hours of receipt of
order. Inti Utama Sehat is not responsible
for replacing shipments damaged in transit
if original packaging is discarded prior to
Sales Tax & Pricing
Inti Utama Sehat will collect sales tax for
customers in applicable states. If a tax
liability is incurred from another state or
taxing authority due to a Inti Utama Sehat
purchase, it is the customerís
responsibility to remit to the proper taxing
Inti Utama Sehat reserves the right to
adjust pricing on any product without
This website may provide links or references
to other sites but the owners of this site
have no responsibility for the content of
such other sites and shall not be liable for
any damages or injury arising from that
content. Any links to other sites are
provided as merely a convenience to the
users of this Internet site. The trademarks,
service marks, trade names, and products in
this Internet site are protected in the
Indonesia. No use of any of these may be
made without the prior, written
authorization of the owners of this site,
except to identify the products or services
of the company.
The advice given herein is for a general
audience, and may not be applicable to any
given individual. Please be advised that
some of the photographs on this website are
of actual clients and non clients models.
Despite these results individual results for
any given patient cannot be guaranteed, nor
can they be predicted with absolute
accuracy. Results may vary.
All material on this website, including
text, images, and graphics are Copyright
©2005 by Inti Utama Sehat, LLC.
Reproduction, duplication, copying, or
photographing of any part of this material
All products and equipment on this website
are intended for use only as directed.
Failure to follow usage guidelines may
result in injury. Inti Utama Sehat is not
responsible for bodily injury, damage, or
death due to negligent use of any products
or equipment sold.